Our privacy policy on user data.

 

Effective Date: 03/17/2023
Last Updated: 04/01/2026

At Tech Web Solution, operated by A2Z Tech Web Solutions LLP, we respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, protect, and otherwise process personal information when you:

  • Visit our website;

  • Submit an inquiry or contact form;

  • Request a quotation or proposal;

  • Purchase or use our Services;

  • Communicate with our team;

  • Subscribe to marketing communications;

  • Interact with our digital platforms; or

  • Otherwise communicate or transact with Tech Web Solution.

For purposes of this Privacy Policy, “Tech Web Solution,” “Company,” “we,” “us,” and “our” refer to A2Z Tech Web Solutions LLP, operating under the trademark Tech Web Solution.

By using our Website or Services, you acknowledge the practices described in this Privacy Policy.


1. Company Information

Legal Entity: A2Z Tech Web Solutions LLP (India)
Operating / Trademark Name: Tech Web Solution

Website: ittechwebsolution.com
Email: info@ittechwebsolution.com
India: +91-9873761445
USA: +1 (845) 573-5453

Service Areas: India, United States, Canada, United Kingdom, Europe, New Zealand, Australia, and other international markets.

For privacy-related questions or requests, please contact us using the information provided at the end of this Privacy Policy.


2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • Our Website;

  • Contact forms;

  • Quote and proposal requests;

  • Service inquiries;

  • Email communications;

  • Client communications;

  • Online consultations;

  • Service delivery;

  • Payment and billing interactions;

  • Marketing communications;

  • Customer support;

  • Digital advertising and analytics technologies; and

  • Other legitimate business interactions with Tech Web Solution.

This Privacy Policy does not necessarily apply to third-party websites, applications, platforms, or services that we do not control.

Those third parties maintain their own privacy policies and terms.


3. Information We Collect

The information we collect depends on how you interact with us.

We may collect the following categories of personal information.

3.1 Contact and Identity Information

This may include:

  • Name;

  • Business or company name;

  • Job title or designation;

  • Email address;

  • Telephone number;

  • Business address;

  • Country or region;

  • Communication preferences; and

  • Other information voluntarily provided by you.


3.2 Business and Project Information

When you request or purchase our Services, we may collect information necessary to understand and deliver your project, including:

  • Business requirements;

  • Website information;

  • Project specifications;

  • Marketing objectives;

  • Branding information;

  • Product or service information;

  • Business documentation;

  • Technical requirements;

  • Account information;

  • Project communications; and

  • Other information necessary to perform the agreed Services.


3.3 Account and Access Information

Depending on the Services purchased, you may provide access to:

  • Website administration systems;

  • Hosting accounts;

  • Domain registrar accounts;

  • Google accounts;

  • Google Ads accounts;

  • Google Analytics;

  • Google Business Profile;

  • Meta Business accounts;

  • Social-media platforms;

  • CRM systems;

  • E-commerce platforms;

  • Cloud platforms;

  • APIs; and

  • Other third-party systems.

We use such access only to the extent reasonably necessary to provide the agreed Services.

We do not request access credentials unless they are reasonably necessary for the service being provided.


3.4 Payment and Billing Information

When you purchase our Services, payment-related information may be processed.

Depending on the payment method, this may include:

  • Billing name;

  • Billing address;

  • Transaction amount;

  • Currency;

  • Invoice information;

  • Payment status;

  • Transaction reference;

  • Payment method; and

  • Other information required for billing or payment reconciliation.

Payment card transactions may be processed through third-party payment processors.

Where payment is handled by a third-party payment provider, that provider may independently process payment information under its own privacy policy and terms.

Tech Web Solution does not generally store complete credit or debit card numbers unless expressly stated otherwise.


4. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically by our Website, hosting provider, analytics tools, security systems, or other technologies.

This may include:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Language preferences;

  • Pages visited;

  • Links clicked;

  • Referring website;

  • Approximate location derived from technical information;

  • Date and time of access;

  • Session information;

  • Website performance information;

  • Error logs;

  • Security and fraud-prevention information; and

  • Other technical information reasonably necessary to operate and secure the Website.

This information may be used for analytics, security, troubleshooting, performance monitoring, and Website improvement.


5. Cookies and Similar Technologies

Tech Web Solution may use cookies and similar technologies such as:

  • Cookies;

  • Pixels;

  • Tags;

  • Web beacons;

  • Local storage;

  • Tracking technologies; and

  • Similar identifiers.

These technologies may be used for:

  • Essential Website functionality;

  • Security;

  • Analytics;

  • Performance monitoring;

  • User preferences;

  • Advertising measurement;

  • Marketing;

  • Remarketing; and

  • Understanding Website usage.

Where required by applicable law, we may request consent before using non-essential cookies or similar technologies.

You can also manage cookies through your browser settings.

Disabling certain cookies may affect Website functionality.


6. Analytics and Advertising Technologies

Where implemented on our Website, Tech Web Solution may use third-party analytics and advertising technologies such as:

  • Google Analytics;

  • Google Tag Manager;

  • Google Ads conversion tracking;

  • Meta Pixel;

  • Meta advertising technologies; and

  • Other analytics, advertising, or measurement technologies.

These technologies may collect information about your interaction with our Website, advertisements, or campaigns.

This information may be used to:

  • Measure Website traffic;

  • Understand user behavior;

  • Measure advertising performance;

  • Improve campaigns;

  • Understand conversions;

  • Build relevant audiences;

  • Conduct remarketing where permitted; and

  • Improve our Website and Services.

The specific technologies used may change over time.

Where applicable, these third-party providers process information under their own privacy policies.


7. How We Use Personal Information

We may use personal information for legitimate business purposes, including:

Service Delivery

  • Providing requested Services;

  • Managing projects;

  • Developing websites and software;

  • Providing SEO and digital marketing services;

  • Providing technical support;

  • Managing accounts and access;

  • Delivering project communications; and

  • Performing contractual obligations.

Communication

  • Responding to inquiries;

  • Providing quotations;

  • Sending proposals;

  • Communicating about projects;

  • Providing support;

  • Sending service-related notifications;

  • Responding to requests; and

  • Managing customer relationships.

Payments and Administration

  • Processing invoices;

  • Confirming payments;

  • Managing accounts receivable;

  • Preventing payment fraud;

  • Resolving payment disputes;

  • Maintaining financial records; and

  • Complying with applicable accounting and tax requirements.

Website and Business Improvement

  • Improving Website functionality;

  • Analyzing Website usage;

  • Understanding customer needs;

  • Improving Services;

  • Testing features;

  • Troubleshooting technical issues; and

  • Developing new products and services.

Security and Fraud Prevention

  • Detecting suspicious activity;

  • Preventing fraud;

  • Protecting our systems;

  • Monitoring security;

  • Investigating abuse;

  • Enforcing our agreements; and

  • Protecting users, clients, employees, and the Company.

Legal and Regulatory Compliance

We may process information where reasonably necessary to:

  • Comply with applicable law;

  • Respond to lawful requests;

  • Enforce contracts;

  • Establish or defend legal claims;

  • Resolve disputes; and

  • Protect legal rights and interests.

Marketing

Where permitted by applicable law, we may use contact information to provide:

  • Newsletters;

  • Company updates;

  • Service information;

  • Promotional communications;

  • Educational content;

  • Offers; and

  • Other marketing communications.

You may unsubscribe from promotional communications at any time using the available unsubscribe mechanism or by contacting us.


8. Legal Bases for Processing

Depending on your location and applicable law, Tech Web Solution may process personal information based on one or more of the following grounds:

  • Your consent;

  • Performance of a contract;

  • Steps taken at your request before entering into a contract;

  • Compliance with legal obligations;

  • Legitimate business interests;

  • Protection of our systems and users;

  • Establishment, exercise, or defense of legal claims; or

  • Other lawful grounds permitted under applicable law.

The applicable legal basis may vary depending on the type of information and the purpose for which it is processed.


9. Client and Project Information

When providing professional Services, Tech Web Solution may process information belonging to or controlled by a Client.

This may include:

  • Website data;

  • Customer information;

  • Product information;

  • Marketing information;

  • Analytics data;

  • CRM information;

  • Business documents;

  • Technical information;

  • Website databases;

  • Advertising-account data;

  • Social-media account information; and

  • Other information supplied by or accessed on behalf of the Client.

Where Tech Web Solution processes such information solely on behalf of a Client as part of a contracted service, the Client may remain responsible for determining the purposes and lawful basis of that processing.

The parties may enter into additional data-processing or confidentiality arrangements where appropriate.


10. How We Share Personal Information

Tech Web Solution does not sell personal information as a business practice.

We may disclose or provide access to personal information where reasonably necessary to operate our business and provide Services.

This may include sharing information with:

  • Hosting providers;

  • Cloud-service providers;

  • Payment processors;

  • Domain registrars;

  • Software providers;

  • CRM platforms;

  • Email-service providers;

  • Analytics providers;

  • Advertising platforms;

  • Customer-support providers;

  • IT and security providers;

  • Professional advisers;

  • Accountants;

  • Legal advisers;

  • Contractors and service providers;

  • Government authorities where legally required; and

  • Other third parties where you have authorized or requested such disclosure.

We seek to limit information shared with service providers to information reasonably necessary for the relevant purpose.


11. Third-Party Platforms

Our Services may involve third-party platforms, including:

  • Google;

  • Meta;

  • WordPress;

  • Shopify;

  • Hosting providers;

  • Cloud platforms;

  • Payment gateways;

  • Analytics providers;

  • CRM platforms;

  • Marketing platforms;

  • APIs;

  • Software providers; and

  • Other third-party services.

Third-party platforms operate independently and are governed by their own terms and privacy policies.

Tech Web Solution is not responsible for the privacy practices, security practices, policies, or actions of third-party platforms that we do not control.


12. International Data Transfers

Tech Web Solution serves Clients internationally, including in:

  • India;

  • United States;

  • Canada;

  • United Kingdom;

  • Europe;

  • New Zealand;

  • Australia; and

  • Other countries.

Personal information may therefore be processed, stored, or accessed in countries other than the country where you reside.

This may occur through:

  • Cloud providers;

  • Hosting providers;

  • Payment processors;

  • Software platforms;

  • Analytics providers;

  • Advertising platforms;

  • Customer-support systems; and

  • Other service providers.

Where applicable, Tech Web Solution will take reasonable steps to ensure that international transfers are handled in accordance with applicable privacy and data-protection laws.


13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing Services;

  • Maintaining client relationships;

  • Completing transactions;

  • Maintaining financial and tax records;

  • Resolving disputes;

  • Enforcing agreements;

  • Preventing fraud;

  • Maintaining security;

  • Complying with legal obligations; and

  • Protecting legitimate business interests.

Retention periods may vary depending on:

  • The nature of the information;

  • The purpose for which it was collected;

  • Legal requirements;

  • Contractual requirements;

  • Security considerations; and

  • The existence of an ongoing business relationship.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and business requirements.


14. Data Security

Tech Web Solution takes reasonable technical and organizational measures designed to protect personal information against:

  • Unauthorized access;

  • Unauthorized disclosure;

  • Loss;

  • Misuse;

  • Alteration;

  • Destruction; and

  • Other inappropriate processing.

Depending on the circumstances, security measures may include:

  • Access controls;

  • Authentication procedures;

  • Password protection;

  • Secure hosting;

  • Encryption where appropriate;

  • Security monitoring;

  • Restricted employee or contractor access;

  • Backups; and

  • Other commercially reasonable safeguards.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of personal information.


15. Security Incidents and Data Breaches

If Tech Web Solution becomes aware of a security incident involving personal information, we will take reasonable steps to:

  1. Investigate the incident;

  2. Contain and mitigate the incident;

  3. Assess potential impact;

  4. Restore affected systems where reasonably possible; and

  5. Provide notifications where required by applicable law.

Where a Client controls the affected information, notification and response obligations may also be governed by the applicable Service Agreement or data-processing arrangement.


16. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include:

  • Right to access personal information;

  • Right to correct inaccurate information;

  • Right to request deletion;

  • Right to withdraw consent;

  • Right to restrict certain processing;

  • Right to object to certain processing;

  • Right to receive or transfer certain information;

  • Right to opt out of marketing communications;

  • Right to request information about processing; and

  • Right to lodge a complaint with an applicable privacy or data-protection authority.

These rights are subject to applicable legal limitations and exceptions.

To exercise a privacy right, please contact us using the details provided in the Contact Us section.

We may need to verify your identity before processing certain requests.


17. Marketing Communications

You may receive marketing communications from Tech Web Solution if:

  • You have requested them;

  • You have subscribed to a mailing list;

  • You are an existing Client and applicable law permits such communications; or

  • We otherwise have a lawful basis to contact you.

You can unsubscribe from promotional communications by:

  • Using the unsubscribe link included in the communication;

  • Contacting us by email; or

  • Following the available communication-preference controls.

Even after opting out of marketing communications, you may continue to receive essential transactional or service-related communications.


18. Children’s Privacy

Our Website and Services are intended primarily for businesses, organizations, professionals, and general audiences.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.


19. Third-Party Websites and Services

Our Website may contain links, integrations, advertisements, or references to third-party websites and services.

We do not control those third parties.

Their privacy practices may differ from ours.

You should review the privacy policy of each third-party service before providing personal information.

Tech Web Solution is not responsible for third-party privacy practices, content, security, or data handling outside our control.


20. Do Not Track and Browser Privacy Signals

Some web browsers provide “Do Not Track” or similar privacy signals.

Because standards and technologies may vary, our Website may not respond to every browser-based privacy signal in the same manner.

Where applicable, cookie-consent tools, browser settings, advertising controls, or other available mechanisms may be used to manage certain tracking technologies.


21. Social Media

Tech Web Solution may maintain profiles or pages on social-media platforms.

Interactions with us through social-media platforms may be visible to those platforms and may be processed according to their respective privacy policies.

We recommend reviewing the privacy settings and policies of the social-media platforms you use.


22. Business Transactions

If Tech Web Solution is involved in:

  • A merger;

  • Acquisition;

  • Restructuring;

  • Sale of assets;

  • Financing;

  • Business transfer; or

  • Similar corporate transaction,

personal information may be transferred as part of the transaction, subject to applicable law and appropriate confidentiality measures.

Where legally required, affected individuals will receive appropriate notice.


23. Legal Disclosures

We may disclose personal information where reasonably necessary or legally required to:

  • Comply with applicable law;

  • Respond to valid legal processes;

  • Respond to government requests;

  • Protect the rights or property of Tech Web Solution;

  • Protect users or other persons;

  • Investigate fraud or security issues;

  • Enforce contractual rights; or

  • Establish, exercise, or defend legal claims.


24. U.S. Privacy Rights

Tech Web Solution may provide Services to Clients and users located in the United States.

Certain U.S. states provide residents with additional privacy rights.

Where applicable law grants such rights, eligible individuals may have rights concerning:

  • Access to personal information;

  • Correction;

  • Deletion;

  • Information regarding processing;

  • Opt-out of certain forms of targeted advertising or sale/sharing where applicable;

  • Appeal of certain privacy decisions; and

  • Other rights provided under applicable state law.

Tech Web Solution does not intend to sell personal information for monetary consideration as a core business practice.

If a particular U.S. privacy law applies to our processing activities, we will provide applicable rights and disclosures required by that law.

Requests may be submitted using the contact details below.


25. European Economic Area and UK Privacy Rights

Where applicable, individuals located in the European Economic Area or United Kingdom may have additional rights under applicable data-protection laws, including:

  • Access;

  • Rectification;

  • Erasure;

  • Restriction of processing;

  • Objection;

  • Data portability;

  • Withdrawal of consent; and

  • The right to lodge a complaint with a relevant supervisory authority.

Where consent is used as the legal basis for processing, consent may generally be withdrawn at any time, subject to applicable law.

Withdrawal of consent does not affect processing that occurred before withdrawal.


26. Privacy Requests

To submit a privacy-related request, please provide sufficient information for us to understand and verify your request.

We may request additional information to verify your identity and protect against unauthorized disclosure.

We will respond within the period required by applicable law.

If a request cannot be fulfilled, we may explain the reason where legally permitted.


27. Data Protection and Client Responsibilities

Clients who provide Tech Web Solution with personal information belonging to their customers, employees, users, or other individuals are responsible for ensuring that:

  • They have an appropriate legal basis for providing the information;

  • They have provided required notices;

  • They have obtained required consents where applicable;

  • Their instructions to Tech Web Solution are lawful; and

  • Their use of our Services complies with applicable privacy and data-protection requirements.

Where appropriate, additional contractual data-processing terms may be required.


28. Confidentiality

Privacy and confidentiality are related but distinct obligations.

Confidential business information provided during a Client engagement may also be protected under the applicable:

  • Service Agreement;

  • Non-Disclosure Agreement;

  • Statement of Work; or

  • Other written contractual terms.

Where a separate confidentiality agreement applies, its terms will govern the relevant confidential information.


29. Changes to This Privacy Policy

Tech Web Solution may update this Privacy Policy from time to time to reflect:

  • Changes in our Services;

  • Changes in technology;

  • Changes in business practices;

  • Changes in applicable law;

  • New privacy requirements; or

  • Other operational changes.

When we update this Privacy Policy, we will publish the revised version on our Website and update the “Last Updated” date.

Where required by law, we may provide additional notice or obtain consent for material changes.


30. Governing Law

This Privacy Policy is generally governed by the laws applicable to Tech Web Solution’s operations in India, subject to mandatory privacy and data-protection rights applicable to individuals in their respective jurisdictions.

Nothing in this Privacy Policy is intended to remove or restrict rights that cannot legally be excluded under applicable law.


31. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the processing of your personal information, please contact us.

A2Z Tech Web Solutions LLP
Operating / Trademark Name: Tech Web Solution

Website: ittechwebsolution.com
Email: info@ittechwebsolution.com
India: +91-9873761445
USA: +1 (845) 573-5453

For privacy requests, please include:

  • Your name;

  • Contact information;

  • Nature of your request;

  • Relevant account or project information, if applicable; and

  • Any information reasonably necessary for us to identify and process your request.


32. Acknowledgement

By using the Tech Web Solution Website or Services, you acknowledge that you have had an opportunity to review this Privacy Policy.

Where consent is legally required for a particular processing activity, we will seek that consent through the appropriate mechanism.

This Privacy Policy should be read together with our:

  • Terms of Use

  • Service Agreement

  • Refund Policy

  • Cancellation Policy

  • Cookie Policy

  • Other applicable service-specific terms

Together, these documents describe the principal terms governing your use of our Website and Services.


© A2Z Tech Web Solutions LLP. All Rights Reserved.

Tech Web Solution is the operating trademark of A2Z Tech Web Solutions LLP.

Last Updated: 04/01/2026