This Cancellation Policy outlines the terms and conditions for cancellation of services provided by Tech Web Solution (operated by A2Z Tech Web Solutions LLP) through ittechwebsolution.com or via direct service agreements.

By purchasing or using our services, you agree to this Cancellation Policy.

1. General Cancellation Policy

Clients may request cancellation of services by submitting a written request via email or official business communication.

Cancellation requests must include:

• Full Name
• Business Name (if applicable)
• Registered Email Address
• Invoice Number
• Service Name
• Reason for Cancellation

Cancellation requests will only be processed after verification.

2. Cancellation Before Project Start

If the client requests cancellation before the project or service has started:

• The request may be approved subject to internal review.
• Setup fees, consultation charges, and administrative costs may be deducted.
• Refund eligibility will be governed by our Refund Policy.

Project commencement includes planning, consultation, strategy development, or resource allocation.

3. Website Development Cancellation

For website development services:

• Once project planning, wireframing, designing, or development has started, cancellation may be accepted but payments already made are non-refundable.
• Completed milestones remain billable.
• Work completed up to cancellation remains the property of Tech Web Solution until dues are cleared.

Domain, hosting, and third-party charges are non-refundable.

4. SEO Services Cancellation

SEO services may be cancelled by the client with written notice.

However:

• Current month fees remain payable.
• Setup charges are non-refundable.
• Work already completed remains billable.

SEO is a continuous service and results depend on ongoing execution.

5. Google Ads and Social Media Marketing Cancellation

For advertising and social media marketing services:

• Management fees already paid are non-refundable.
• Active campaign work remains billable.
• Ad spend paid to third-party platforms such as Google or Meta is non-refundable.

Campaign stoppage may take reasonable processing time.

6. Subscription and Maintenance Services

For monthly or recurring services such as:

• Website Maintenance
• Hosting Support
• Security Monitoring
• Monthly Marketing Services

Cancellation must be submitted at least 7 days before the next billing cycle.

Failure to provide notice may result in the next billing cycle being charged.

7. Company-Initiated Cancellation

Tech Web Solution reserves the right to cancel or suspend services if:

• Payment remains overdue
• Fraudulent activity is detected
• Client violates terms or policies
• Abusive behavior occurs
• Required cooperation is not provided

In such cases, refunds may not be applicable.

8. Non-Cancellable Services

The following are generally non-cancellable once initiated:

• Domain registration
• Web hosting purchase
• SSL certificate purchase
• Paid advertising budget
• Custom software development after coding begins
• Graphic design after first draft delivery
• Emergency support services

Third-party purchases are final.

9. Data and Deliverables Upon Cancellation

Upon cancellation:

• Access to services may be terminated
• Deliverables may be released only after payment clearance
• Project files may be archived or deleted after a reasonable period

The client is responsible for requesting backups where applicable.

10. Outstanding Payments

Cancellation does not remove payment obligations for:

• Completed work
• Approved milestones
• Third-party purchases
• Monthly retainers already due

All outstanding invoices remain payable.

11. International Clients

For clients located in:

United States
Canada
United Kingdom

Cancellation requests are governed under the service agreement and applicable business terms under India jurisdiction unless otherwise agreed.

12. Processing Time

Cancellation requests are typically reviewed within 3–7 business days.

Approval depends on service stage, payment status, and contractual obligations.

13. Changes to This Policy

Tech Web Solution reserves the right to modify this Cancellation Policy at any time.

Updated versions will be published on the website.

14. Contact Information

A2Z Tech Web Solutions LLP
Trademark Name: Tech Web Solution
Website: ittechwebsolution.com
Email: info@ittechwebsolution.com
India: +91-9266848080
USA: +1 (845) 579-0011