Our policy against user data privacy!

 

At Tech Web Solution [ittechwebsolution.com], we are committed to protecting the privacy and security of our customer’s personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and make purchases or use our software support services. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect to process orders:
We may collect personal information when you visit our website, register an account, place an order, subscribe to our newsletter, or engage in other activities on our site. The types of information we collect may include:
  •  Name, email address, phone number, and shipping address
  •  Payment information (credit card details, billing address, etc.)
  •  Demographic information (optional)
  •  IP address, browser type, and other technical details
2. How We Use Your Information:
We use the collected information for the following purposes:
  •  To process and fulfill your orders
  •  To send order confirmations, shipping notifications, and updates
  •  To respond to your inquiries and provide customer support
  •  To send promotional offers, newsletters, and marketing communications (with your consent)
  •  To personalize your shopping experience and improve our website
  •  To analyze website traffic and user behavior
  •  To prevent fraud and enhance security
3. Third-Party Services:
We may share your information with trusted third-party service providers to perform certain functions on our behalf, such as payment processing, shipping, and marketing. These third parties have access to your information only to the extent necessary to perform their services and are bound by confidentiality agreements.

 

4. Information We Collect for Support:
We may collect personal information from you when you request our software support services or interact with our website. The types of information we collect may include:
  •  Name, email address, and contact details
  •  Device information (operating system, hardware specifications, etc.)
  •  Log files and technical data related to your support request
5. How We Use Your Information for Support:
We use the collected information for the following purposes:
  •  To provide and deliver our software support services
  •  To communicate with you regarding your support request
  •  To send updates, announcements, and important information related to our services
  •  To improve our services and understand user needs

 

6. Third-Party Services for Software Support:
We may engage third-party service providers to assist with providing our support services or Software license. These providers will have access to your personal information only to the extent necessary to perform their services on our behalf and are bound by confidentiality agreements.

 

7. Data Security:
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

 

8. Legal Compliance:
We may disclose your information to comply with legal obligations, enforce our website policies, or protect our rights, property, or safety, or the rights, property, or safety of others.

 

9. Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your browsing experience and collect data about how you use our website. You can manage your cookie preferences through your web browser settings.

 

10. Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

 

11. Children’s Privacy:
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under the specified age. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will promptly delete the data.

 

12. Your Rights and Choices:
You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the contact information provided on contact us or use the site . You can also opt out of receiving marketing communications from us.

 

13. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically for any updates. If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact our Data Protection Officer at info@ittechwebsolution.com .

 

Thank you for entrusting Tech Web Solution with your personal information. We value your privacy and are committed to ensuring the confidentiality and security of your data.